Below are answers to common questions about ordering, shipping, transfers, and policies. If you don’t see your question here, feel free to contact us — we’re happy to help.
General Questions
Do I need to be a certain age to purchase?
Yes. You must be 21 years of age or older to purchase firearms, receivers, or other regulated items. By placing an order, you confirm you meet all legal age requirements.
Do you have a physical storefront?
We operate primarily as a licensed dealer and online retailer. Please contact us directly for appointments, transfers, or local pickup availability.
Are you a licensed firearms dealer?
Yes. We are a federally licensed FFL (Federal Firearms License) dealer, and all sales are conducted in full compliance with federal, state, and local laws.
Firearm Purchases & Transfers
Can you ship a firearm directly to my home?
No. Federal law requires firearms to ship to a licensed FFL dealer only. You must complete the transfer and background check at that dealer.
How does the FFL transfer process work?
Place your order
Choose a local FFL dealer (Have them send their FFL Certificate to us by email -info@ferrarifirearms.com.
We ship the firearm to them
You complete ATF Form 4473 and a background check
Once approved, you pick up your firearm
How do I choose an FFL dealer?
You may use any local gun shop or dealer that accepts transfers. Contact them first to confirm they will accept the shipment and ask about their transfer fee. Have them send their FFL Certificate to us by email (info@ferrarifirearms.com).
Do you charge the transfer fee?
No. Transfer fees are set and collected by your selected FFL dealer.
What happens if I fail the background check?
If a transfer is denied or cannot be completed, the firearm will be returned to us. Return shipping and restocking fees may apply.
Can someone else pick up my firearm for me?
No. The individual who completed the order must complete the background check and take possession. Straw purchases are illegal.
Shipping Questions
How long does shipping take?
Orders ship within 48-72 business hours after payment and compliance verification. Shipping times vary by carrier and location. If an item is out of stock, the website will state so. You can still place your order and we will ship it when it arrives (usually 2-3 business days).
Do you ship accessories to my home?
Yes. Non-serialized items such as accessories and gear may ship directly to your residential or business address where legal.
Do you ship to all states?
We ship where lawful. Some products are restricted in certain states or municipalities. Orders that cannot legally ship will be canceled.
Will I receive tracking?
Yes. Tracking information is provided when available once your order ships.
When will you begin processing my order?
Credit Card orders will be processed immediately. Zelle orders will be processed once payment is received. ACH orders will be processed once the funds clear (3-4 days).
Returns & Refunds
Can I return a firearm?
No. Firearm and serialized item sales are final once shipped or transferred. Ammunition cannot be returned.
What if my firearm is defective?
Manufacturer warranties apply. Please contact the manufacturer directly for service or repairs.
Can I return accessories?
Yes. Unused, non-serialized items may typically be returned within 30 days in original condition. Any shipping charges are non-refundable.
Payments & Orders
What payment methods do you accept?
We accept approved payment methods displayed at checkout. You can pay by credit card, ACH, or Zelle when you checkout. You can also mail us a check or money order.
What kind of shooting targets will I receive?
They are approximately 12” by 18” shooting targets with different bullseye areas.
Do you charge a shipping fee?
Any shipping fees are disclosed prior to checking out.
Why was my order canceled?
Orders may be canceled due to:
Legal restrictions
Inventory issues
Verification problems
Fraud prevention measures
Compliance concerns
If this happens, we will notify you and issue a refund when applicable.
Legal & Compliance
What laws apply to my purchase?
All purchases must comply with federal, state, and local laws. It is the buyer’s responsibility to ensure the item is legal in their area.
Do you keep my information private?
Yes. We do not sell customer information. Please review our Privacy Policy for details on how your data is handled.
Can you help me understand my state’s laws?
We can offer general guidance, but customers are responsible for knowing and complying with their local regulations.
Should I Rely on your Website’s Descriptions?
You should always confirm specifications with the manufacturer prior to placing your order. The information we provide is not substitution for your due diligence in researching the item thoroughly with the manufacturer.
Support
How can I contact you?
Email: info@ferrarifirearms.com
Phone: (910) 994-0410
We aim to respond as quickly as possible during normal business hours.]
